What do our Customers think?

Jazzit-Survey-JazzitRatings

This is what it comes down to . . . our customers - thousands of accounting professionals across Canada. Our mission is to assist public practitioners to quickly use the power within CaseWare and CaseView to complete engagements faster, easier and with greater consistency. We believe in building trusted relationships with all our clients. Every client is like a partner, and we know that our success depends on your success with Jazzit.

In our recent customer survey, 98% of our customers said they would recommend Jazzit to their peers. That's high praise, indeed ... and we continuously want to earn your business.

And to do that, we have to listen. We do this on an ongoing basis through our client feedback, accounting tradeshows and live training events.

Jazzit-Customer-Survey-Results-thumbnailClick here to download the .PDF of the survey results or view a variety of comments below.

In our last customer survey, we contracted an independent research firm to reach out to our customers to help us understand what they think of Jazzit. We asked how we could improve Jazzit and how it impacted their organization. The feedback was invaluable and the response overwhelming: over 30% of our customers across Canada responded to the survey, giving us insight into what your needs are and how we can best help you succeed for years to come.

We also asked the question: “If someone you knew was considering Jazzit, what would you say to them?” ... we offer some of those comments in the survey results as well.

 

 

 

 


“I have always and will continue to support Jazzit. Many other colleagues I have spoken to about reporting changes seem overwhelmed by the extra work it creates. I always explain how easy it is within Jazzit.”

Jim VanTassel,
Thornton VanTassel


“This product took the complexity out of building a set of statements and brought a level of simplicity that the average user could understand. Just knowing the complexity of doing on my own what Jazzit does, was a huge time savings.”

Colin Leschert,
Leschert & Associates


“Our staff finds Jazzit to be a time saver in preparing financial statements. We like knowing that the notes are up to date, and there is much more uniformity in our financial statement presentation now. Statements also look very professional.”

Joanne Haagsma,
Haagsma, DeVries


“Jazzit is a great product, more slick than some big-firm in house templates that I've used, and makes file preparation easier which leads to efficiencies and savings. Jazzit assists us in producing consistent f/s and letters from one client to another.”

Joanne Maxwell,
Robert Gore and Associates


“It's a great product that can streamline many of the processes in file prep. In particular, the capital asset, prepaid, and long term debt working papers are fantastic.”

Brandon Kroeger,
Fossen Kroeger Joyce CA's


“Jazzit increases productivity, is user friendly and is an extremely economical product; being in public practice without Jazzit is inefficient and costly”

Jennifer Gilbert,
Garrett Gray Chartered Accountants


“I would absolutely recommend Jazzit for generating financial statements and letters. Very much user friendly and the support is excellent - take personal interest on our issues.”

C.K. Wong,
Mendlowitz Janelle Simone LLP


“It has made my life in our office so much easier and it has been a huge money and time saver.”

Carla Cadieux,
G. Buck & Co. Ltd


“Jazzit deals with matters immediately and in a professional manner-with a depth of knowledge. Any issues that have arisen were resolved 100%.”

David Hoehne, CA
Weppler Chartered Accountants Inc.


“The support at Jazzit is very good. Calls and questions are dealt with very quickly.”

Heather Whalen,
Chase Sekulich, CA


“I appreciate the ease of use, the reliablilty of the program, and the quick and friendly response of the support team. Having quality and timely support from Jazzit makes a big difference in my satisfaction with the program. I also appreciate how quick Jazzit is to implement the newest accounting releases and changes.”

Lori Dick,
Avisar Chartered Accountants


“Support staff genuinely help and are likely to take input from users into making their product better all the time.”

Colin Leschert,
Leschert & Associates


“Jazzit simplies your administration work and allows you to focus on generating revenue by bringing more clients to the firm."

Tarun Kumar